I followed all their on line instructions. ” Well why does anyone update. I upgraded my HMA software to the latest version 3. – bug fixes, resolved security issues, better performance etc. The HMA staff asked some dumbass question like, “Why did you update. I contacted HMA through chat, who to date have not solved the issue. It just said that it couldn’t find the server. , but to no avail. The best I got was, if the older version was working well, reinstall it. And I find that typical of a great many help desks. He asked questions that I had already answered several times. (On my windows 10 x64 PC) It did not work at all. Also the guy did not read all that I had typed.
Il existe une probabilité marginale d’une attaque de type ‘homme du milieu’, c’est-à-dire que quelqu’un se trouvant entre votre ordinateur et notre site web remplace le flux de données de telle sorte que vous receviez un fichier infecté. Cela peut être spécifiquement le cas si vous utilisez des services de proxy anonymes.
SecurityKISS Tunnel supports both methods to give users option if one of the protocols is blocked in their network however, it is recommended to use UDP as it is slightly faster. Usually TCP’s performance penalty is very low and connection speed is almost the same as in UDP. It may happen that UDP is blocked on Internet Provider firewall so then TCP is the alternative option.
Support is available all along, the PureVPN team is always ready to help you with whichever problems you experience (related to their service). Other contact alternatives are the ticket system, email communications and reaching them out through their social networks accounts.
As JAS says, they send standard replies saying that customers are asked to respect terms of service of the sites they visit. They are no longer able to do so and it seems have no intention of adapting their software. Not helpful if one wants to stream geoblocked videos. When I originally purchased HMA VPN Pro it was because they claimed to be able overcome geolocation blocks for streaming services. I live in Germany, and HMA does not work with either Netflix, BBC iPlayer or Amazon Prime, and hasn’t done so for months. I can confirm this.
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(Oh yes I did want something for it, it wasn’t going to come free, but it is not like I was going to charge them money. In fact I may have lost more productivity in the last weekend than in the entire time with my old company. They like to tell you to switch from Open VPN to PPTP and then back again when PPTP isn’t working well. They have done remote assistance on my computer also and within an hour there were issues again. I really wish my old VPN would have worked out the China issues. I was going to offer them the use of it for free service and keeping my personal computer up to date on the service. I guess they don’t have good business managers or IT managers there to realize that a little is always better than nothing. I am tired of their excuses and when they agree to a refund I am out of there and probably switching to Astrill. ) Their reply was that they would need many computers in many locations to do it right. I have lost more time in productivity because of HMA in the last month than I did in the last 2 1/2 years with my old company. Well I have been using this for over a month in China and I know China has been actively trying to control internet usage, but still the service is not really that good. One nice thing about them they simply did not give so many excuses, they just kept their servers and settings up to date as best as they could. I even suggested that they use my spare computer to monitor and do testing on for China. I miss them, I wish they would have overcome the problems. I guess doing it completely wrong is better in their opinion than doing what they could.
I have now raised a dispute with PayPal. Purevpn’s response was: “you are requested to please wait now, since you have opened the dispute and we
have to wait for the decision that is made by the paypal”. I tried to cancel my service under their “Hassle free 7-days refund policy”, after 3 days and well within the download limit, but was given the runaround for days.
95 USD a month. Pricing for our service starts at just . We offer all of our customers safe and secure connections to more than 400 servers and IPs worldwide, unlimited download speeds and advanced security and privacy protocols. There is no shortage of reasons why Le VPN is a great choice for anyone looking for a VPN in Italy. The longer a commitment you make upfront, the less you pay on a monthly basis.
I do so on the go and on public transport and to my surprise HMA rarely disconnects or drops off. Discrimination based on geographical location/IP address. It is not cheap, compared to free VPNs (which are often touch and go if they work at all), but it is worth it. I have to say I was skeptical before joining but I was proven wrong and am a very satisfied customer. And they all actually work. I use it frequently on my mobile device to access streaming services which are blocked in my country. The variety of servers and locations is truly amazing. I find the service to be very reliable and most importantly, stable. As for billing, it may be a recent feature, but since I’ve been a HMA customer they have been sending me 2 automated emails each month. One just a few days before my subscription is up for monthly renewal and a second one confirming my credit card was charged and my subscription is renewed for another month. It is a real must if you are into standing up to discrimination. I have been using HMA VPN Pro since January 2017.